Telemedicine At Verdugo Hills Hospital

Test your Camera - It must be working for the doctor to see you
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The doctor will call your home phone in less than 60 minutes
Press “Start chat” when told to do so
The doctor will evaluate you and, if appropriate, will email a prescription to you as well as instructions for managing your illness.

Verdugo Hills Hospital is pleased to provide a severe flu (H1N1) information line with videoconferencing for individuals seeking medical advice for their flu-like conditions. You may access one of our Emergency Department physicians through a telephone line and web camera on your home personal computer or laptop. This service, which requires a $100 consultation fee, will offer individuals the opportunity to describe their symptoms to the physician and receive professional consultation. Depending on the physician’s assessment, individuals may be provided prescription for symptom management or be advised to come in to the Emergency Department for further assessment and treatment. If individuals need to access the Emergency Department, their care can be expedited since some of the person’s basic information, including current medical conditions, have already been obtained.

See How it Works: Telemedicine on The Larry Zarian Forum

This service is limited to California residents. This service has been implemented for the current flu season surge capacity and to avoid the spread of H1N1 as well as reduce the emergency room congestion and provide more convenient access.

If you would like an evaluation of your symptoms via video conferencing with a Verdugo Hills Hospital Emergency Department physician, you will need the following:

Computer or Laptop
Web Camera
High-Speed Connection
Telephone

There will be a nominal fee of $100.00. This will not be billed to your insurance company, but will be charged to the credit card of your choice.

After consultation with an Emergency Department physician, you may be prescribed medications which will be emailed to you along with instructions about how to manage your symptoms, or advised to seek further medical treatment from your primary care physician or an Emergency Department. If you use Verdugo Hills Hospital’s Emergency Department within 72 hours, your $100 consultation fee will be waived.

After all of your information is submitted, an Emergency Department physician will call you in less than 60 minutes. While waiting to be contacted by a physician, please leave your computer and web camera turned on. Also, be sure to test and make sure all of your computer and web camera connections are working by clicking on the “Test Camera” button. While waiting to be contacted by a physician, you will receive an email confirmation upon receipt of your information.